Cookie Policy

Last updated: 9th August 2025

Kesselmann Heating and Plumbing (“we”, “us”, “our”) uses cookies and similar tracking technologies to improve your browsing experience, understand how our website is used, and deliver relevant advertising.

This policy explains what cookies are, the types we use, why we use them, and how you can manage them.

1. What Are Cookies?

Cookies are small text files that a website stores on your computer or device when you visit it. They allow the site to recognise your device, remember your preferences, and collect information about your usage.

Cookies may be:

• First-party cookies – set by our website

• Third-party cookies – set by services we use (e.g., Google Analytics, Facebook)

2. Types of Cookies We Use

We use the following categories:

a) Strictly Necessary Cookies

These are essential for the website to function and cannot be switched off in our systems. They include:

• Remembering your cookie preferences

• Enabling secure login areas (if applicable)

• Processing online forms

Legal basis: We do not need consent for these cookies, but we must inform you about them.

b) Performance / Analytics Cookies

These cookies help us understand how visitors use our site so we can improve it. Examples:

• Pages visited

• Time spent on site

• Links clicked

Example services used: Google Analytics

c) Functionality Cookies

These remember your preferences (e.g., language choice, location) to provide a more personalised experience.

d) Targeting / Advertising Cookies

These are used to show you relevant adverts based on your interests. They may also limit how often you see an ad and measure the effectiveness of campaigns.

Example services used: Facebook Pixel, Google Ads remarketing

3. Third-Party Cookies

Some cookies are placed by third-party services we use, such as:

• Google Analytics – analytics tracking

• Facebook Pixel – ad targeting and tracking

• Google Ads – advertising and remarketing

We do not control these cookies directly. For more information, please check the third party’s own privacy and cookie policies.

4. How Long Cookies Last

Cookies may be:

• Session cookies – deleted when you close your browser

• Persistent cookies – stay on your device until they expire or you delete them

5. Your Consent & How to Manage Cookies

When you first visit our site, you will see a cookie banner asking for your consent to non-essential cookies. You can:

• Accept all cookies

• Reject non-essential cookies

• Customise your cookie settings

You can also change or withdraw your consent at any time via our [Cookie Settings] link.

Managing via your browser:

• Chrome: https://support.google.com/chrome/answer/95647

• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

• Edge: https://support.microsoft.com/help/4027947/microsoft-edge-delete-cookies

6. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. Any updates will be posted on this page with a new “Last updated” date.

7. Contact Us

For questions about this Cookie Policy, please contact:

Kesselmann Heating and Plumbing
Email: contact@kmplumb.com
Phone: 07388 494 676